Friday, March 13, 2009

Carbonite follow-up

Well, my Carbonite problems are sorted out. I didn't get an response to the web form I filled in, but the "live help" service worked a treat.

It appears that my problems related to a Windows Defender update that trashed my hosts file - when I updated my hosts file to add 127.0.0.1 as the IP address relating to localhost, everything came back to life.

7 comments:

Unknown said...

Thanks for this blog post. Over a year later, I had the same problem and your post helped me fix it. Much appreciated.

Anonymous said...

And here I am in Jan 2011 thanking you for your efforts! Did it for me!

Anonymous said...

It worked for me, too. April 25, 2011, Windows Vista.

Alan said...

Thank you for your comments! I only came across them today; I thouight I had configured the blog to send me a mail when anyone posted but clearly had failed!

Ben Anderson said...

THANK YOU!!!! It just worked for me yesterday on Vista.

Alan said...

Glad to help!

Unknown said...

Thank you so much! Worked for me too!!