Friday, January 22, 2010

Well done Pantone Europe

Colour Calibration of a monitor is the process of making sure that the colours on your monitor match what you would get it if you were to print the same picture out on a properly set up printer.

For this job, I use a Pantone Huey. However, with the recent addition of a second monitor, I wanted to upgrade to the Pantone Huey Pro. This is a software-only update.

I went to the web site for the upgrade, and found that the upgrade was no longer available in Europe. Yet it was available in the USA?

So I sent off a polite letter to Pantone customer support, who confirmed that the upgrade was no longer available in Europe. Disappointed, I asked that this be reconsidered.

So imagine my surprise to receive an email saying that the Pantone Europe people had reconsidered, and the upgrade was to be once again sold in Europe! I was probably their first customer for it, and it undoubtedly works well :-) (The link is here)

So, kudos and thanks to Pantone Europe