Carbonite follow-up

Well, my Carbonite problems are sorted out. I didn't get an response to the web form I filled in, but the "live help" service worked a treat.

It appears that my problems related to a Windows Defender update that trashed my hosts file - when I updated my hosts file to add 127.0.0.1 as the IP address relating to localhost, everything came back to life.

Carbonite backup...

For several months now, I've been using Carbonite for online backup. Any file I create or change gets copied to a server somewhere in the USA and backed up. If fire should engulf my house (let's hope nobody's in at the time) I can get all my photos back from the server. All my personal papers I have also scanned, and feel comfortable that they're backed up somewhere.

It's hell on my broadband connection, but that's what broadband's for...

Anyway, such a service is only as good as its response when things go wrong. In the past couple of days, all of my Carbonite windows seem to have been replaced by an internet explorer window saying that "This program cannot display the webpage".

I have sent them an email explaining the problem. Let's see how long it takes them to respond.